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Refund Policy for Ask Sadhna!

Effective Date: 30 September 2024

At Asksadhna.com, we are committed to providing high-quality services. As our platform is currently free to use, this Refund Policy is primarily for any future paid memberships or contributions. This policy outlines how refunds will be handled once paid services are introduced.

1. General Information

Our platform is currently free to use, and no payments are required for accessing the chatbot services. If and when we introduce paid memberships, the terms for refunds will apply to those services, and they will be clearly outlined at the time of payment.

Donations: Any voluntary contributions made to support our platform are also non-refundable.

2. Paid Membership Services

Once our paid membership services are live, the following terms will apply:

Subscription Fees: Monthly and annual subscriptions will be billed at the beginning of each term, and access to premium features will be granted upon successful payment.

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the following term.

Refund Eligibility: Refunds will be considered only in the following circumstances:

Duplicate Charges: If you are charged more than once for the same billing period, you are eligible for a refund.

Technical Issues: If we are unable to provide the service due to a technical issue on our end (e.g., inability to access premium content or bot features), you may request a refund for that billing period.

Refund requests will be processed within 7–10 business days after approval.

3. Refund Process

If you believe you are entitled to a refund, please follow these steps:

Contact Us: Email us at [email protected] with the subject line "Refund Request."

Provide Information: Include your account details, the date of the transaction, and the reason for the refund request.

Review: We will review your request and determine whether it meets the criteria for a refund based on the conditions outlined above.

Refund Issuance: If your refund request is approved, the funds will be returned to your original payment method.

4. Non-Refundable Items

The following items are non-refundable:

Voluntary Donations: Any voluntary contributions or donations made to support the platform are non-refundable.

Content or Services Already Used: Once premium features have been accessed, a refund request will not be granted unless there was a technical issue on our end preventing service access.

5. Third-Party Payments

If you made a payment through a third-party provider, any disputes or refund requests should be directed to the respective third-party service. Asksadhna.com is not responsible for any payment gateway issues.

6. Changes to This Policy

Asksadhna.com reserves the right to update or modify this Refund Policy at any time. Any changes will be posted here and will take effect immediately.

7. Contact Information

For any questions or concerns about our Refund Policy, please contact us:

Email: [email protected]

Disclaimer:The content and responses generated are for informational and educational purposes only and should not be considered professional advice.

Support Email: [email protected]

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